Remote | Full-Time

Are you an experienced Medical Virtual Assistant who is fluent in both Spanish and English? Do you enjoy helping patients while keeping a busy healthcare practice organized? If so, we’d love to hear from you!

Responsibilities

• Answer inbound and outbound patient calls
• Schedule and confirm appointments
• Assist with patient registration and intake
• Verify insurance eligibility (preferred)
• Respond to patient inquiries via phone, email, and text
• Manage calendars and provider schedules
• Upload and organize patient documents
• Maintain accurate patient records within the EMR
• Coordinate referrals and follow-up appointments
• Perform general administrative and office support tasks

Qualifications

• Fluent in English and Spanish (spoken and written)
• Previous experience as a Medical Virtual Assistant or in a healthcare setting
• Any medical background is welcome (clinic, hospital, medical office, or allied health experience)
• Excellent phone etiquette and customer service skills
• Strong organizational and multitasking abilities
• Comfortable learning new EMR/EHR systems
• High attention to detail
• Reliable internet connection and a quiet home office