Job Title: Medical Virtual Assistant
Monthly Rate: $4.25
Start Date: ASAP
Full Time
Job Overview:
The Medical Virtual Assistant is responsible for providing remote administrative and clinical
support to ensure a smooth, efficient, and patient-focused experience. This role involves
scheduling and coordinating patient appointments and follow-ups, managing electronic medical
records, preparing documentation, and assisting with communication between patients,
providers, and administrative staff. The Medical Virtual Assistant plays a vital role in supporting
healthcare operations, maintaining accurate records, and ensuring timely, professional
interaction with all parties. This position requires strong knowledge of medical terminology,
medications, and healthcare workflows, along with excellent communication skills and strict
adherence to confidentiality and compliance standards.
Job Responsibilities:
- Schedule and coordinate patient appointments and follow-ups with healthcare
providers - Assist with administrative tasks such as patient communication and data entry
- Accurately handle medical documents, prescriptions, and referrals
- Communicate with patients professionally via phone, email, and messaging platforms
- Update and manage electronic medical records (EMR)
- Prepare and edit documents using Word, Excel, and PDF formats
- Write and document clearly and professionally — may assist with scribing and clinical
documentation - Support daily office operations in coordination with the clinical team
Job Qualifications:
- At least 1 year of experience working in a medical office or as a Medical VA
- Strong knowledge of medical terminology and common medications
- Excellent English communication and writing skills (written and verbal)
- Proficiency in Microsoft Word, Excel, and working with PDF documents
- Experience scheduling patient appointments and managing calendars
- Must have a quiet, dedicated home workspace with a reliable internet connection
- Ability to work independently with high attention to detail and confidentiality
- Can work night shift or day shift
Hardware and Software Requirements:
Hardware:
- AMD Ryzen 3 3200G APU or Intel Core i5 (at least 7th gen) Intel CPU
- 16GB DDR4 RAM and 120 – 480gb SSD
- Jabra Biz 1100 / Logitech H390 or similar Noise-canceling Headset
- 1 – 2 Monitors (at least 21in)
- 1080p HD Webcam
- Internet Speed: 50 Mbps (Fiber/DSL), LTE not accepted
Software:
- Genuine Windows 10 Licensed Computer
- Microsoft Office Suite