Job Title: Accounts Receivable Specialist
Hourly Rate: $4.25
Start Date: ASAP
Full Time
Position Overview:
The Accounts Receivable Specialist plays a crucial role in the financial operations of the company by managing and monitoring incoming payments and ensuring accuracy in accounts receivable records. This position requires a detail-oriented individual with strong analytical skills and a solid understanding of accounting principles. The Accounts Receivable Specialist will work closely with internal teams and external clients to resolve any billing discrepancies and facilitate timely payments.
Job Responsibilities:
- Work within Epic Resolute to manage accounts receivable, including claim follow-up, denial management, and collections.
- Monitor aging reports and work queues (WQs) to ensure timely and accurate resolution of outstanding balances.
- Investigate and resolve claim denials and underpayments, identifying root causes and trends for corrective action.
- Process insurance follow-ups through Epic workflows, ensuring appropriate documentation and follow-through.
- Coordinate rebilling or appeals with payers directly through Epic or payer portals as needed.
- Document all AR activities accurately and consistently in Epic, following departmental standards and compliance guidelines.
- Work payer-specific work queues to meet productivity and performance benchmarks.
- Utilize Epic’s reporting tools and dashboards to track performance metrics, identify bottlenecks, and support process improvement initiatives.
- Ensure compliance with payer guidelines, HIPAA regulations, and internal billing policies throughout AR processes.
- Collaborate with coding, billing, and patient access teams to resolve account discrepancies and ensure clean claim submission.
- Escalate unresolved issues appropriately, providing context and documentation through Epic.
- Participate in regular audits and account reviews, helping to improve collection rates and reduce days in AR (DAR).
- Keep up-to-date with Epic system updates and payer policy changes, applying changes as needed to AR workflows.
Job Qualifications:
- Must have a Bachelor of Science in Accounting or related field
- 1 year experience working in Accounts Receivable
- Proficient in the English Language both written and verbal
- Payment Posting experience
- Experience in healthcare
- Computer proficiency to include word processing, spreadsheet, database, and patient accounting system
- Good communication skills
- Good time management
- Works as a team player
- Knowledge of Net collection rate
- Knowledge of Days in A/R
- Knowledge of A/R aging buckets
Hardware and Software Requirements:
Hardware:
- AMD Ryzen 3 3200G APU or Intel Core i5 (at least 7th gen) Intel CPU
- 16GB DDR4 RAM
- 120 – 480gb SSD
- Jabra Biz 1100 / Logitech H390 or similar Noise-canceling Headset
- 1 – 2 Monitors (at least 21in)
- 1080p HD Webcam
- Internet Speed: 50mbps (Fiber/DSL) LTE not accepted
Software:
- Genuine Windows 10 Licensed Computer
- Microsoft Office Suite